Digital loyalty card for restaurants and delivery
Every so many orders, the customer gets a coupon issued automatically. No paper card and no separate app, with coupons, WhatsApp campaigns and cart recovery in the same system.
- Web & Android app
- PIX & card
- iFood built in
- e-invoice (NFC-e)
Paper cards get lost in wallets, and stamps are easy to fake. In DoFast the digital loyalty card counts each customer's confirmed orders and, when the card is full, issues a coupon in their name. Customers see how far they are on the online menu and in the app, and apply the reward with one tap. You set the goal, the minimum order and the reward.
Tools that bring customers back
A goal that fits in a sentence
Every so many orders, earn a reward. Pick from 1 to 100 orders and, if you want, a minimum amount for an order to count.
The reward is a coupon with an owner
A fixed discount, a percentage or free delivery, valid for up to 365 days. Only the customer who earned it can use it.
Stamped when the shop accepts
An order counts when it's confirmed, not when it's sent. A cancelled order gives the stamp back, and a reward that was already issued stays with the customer.
Discount coupons
A code with a fixed value, a percentage or free delivery, a minimum order, a validity period, use limits in total and per customer, and a banner on the menu.
WhatsApp campaigns
Write to all customers, to those who ordered in the last few days or to those who stopped ordering, with an optional coupon and scheduled sending, from the shop's WhatsApp.
Cart recovery
Someone who built a cart on the menu and didn't finish gets a link to pick up where they left off, with a coupon if you want. At most one message per phone number per day.
What makes the program actually work
Customers see their progress
At the online menu checkout and in the app, customers see how many orders are left and the reward available, which goes into the order with one tap, no code to type.
A rating after delivery
Through the tracking link, the customer rates the order and, when the shop delivered it, the delivery. A low rating becomes an instant alert for the shop.
What each action cost
The coupons report shows how much each code cost in discounts, and cart recovery shows how much it brought back.
Whoever asked to stop doesn't get messages
Every automated message carries a link for the customer to opt out, and the system honors it in campaigns and cart recovery.
How stamping works
Every confirmed order from the customer becomes a stamp, and an order below the minimum doesn't count. When the stamps reach the goal, the system issues the coupon in their name, with nobody on the team having to remember. The program ships turned off and only starts stamping when you activate it.
Get Started- Every confirmed order from the customer becomes a stamp, and an order below the minimum doesn't count
- When the stamps reach the goal, the system issues the coupon in their name, with nobody on the team having to remember
- The program ships turned off and only starts stamping when you activate it
Why the reward is a coupon
The reward follows the same rules as any coupon: validity, minimum order and a discount that never makes the total negative. The difference is that it has an owner, so nobody else can use the code. And the program's discount shows up separately in the report, so you know what loyalty costs.
Get Started- The reward follows the same rules as any coupon: validity, minimum order and a discount that never makes the total negative
- The difference is that it has an owner, so nobody else can use the code
- And the program's discount shows up separately in the report, so you know what loyalty costs
Bringing back customers who disappeared
A campaign picks its audience by orders: those who ordered in the last few days or those who haven't ordered in a while. You can send a coupon with it and schedule the sending. An abandoned cart gets a single nudge, and a cart older than a day never turns into a message.
Get Started- A campaign picks its audience by orders: those who ordered in the last few days or those who haven't ordered in a while
- You can send a coupon with it and schedule the sending
- An abandoned cart gets a single nudge, and a cart older than a day never turns into a message
Up and running in minutes
No installation and no new hardware — start today on the device you already have.
Create your account
Our team sets your account up in minutes — no installation.
Set up your catalogue
Add your products, prices and team, or import them in one go.
Start selling
Take orders on any device while stock, cash and reports update on their own.
Digital loyalty card — frequently asked questions
How does a digital loyalty card work?
Like a paper one, without the paper: each purchase earns a stamp, and when the card is full the customer gets a reward. In DoFast the stamp is added automatically on every confirmed order, and the reward becomes a coupon in the customer's name.
Does the customer need to download an app?
No. They follow their card on the shop's online menu, after identifying with their phone number. Customers who use the customer area in the DoFast Android app also see the card there.
What if the order is cancelled after being stamped?
That order's stamp is given back. If the reward had already been issued, it stays with the customer, and the math never lets anyone earn twice from the same card.
Can someone else use a loyalty coupon?
No. The reward is tied to the customer who earned it, and checkout refuses the code when someone else types it.
What do I need to send campaigns and recover carts?
Messages go out from the shop's own WhatsApp, connected through Plixa. Cart recovery ships turned off, and you choose how long to wait before sending, between 10 minutes and 12 hours.
Questions this solution answers
Ready to run your business faster?
We show you DoFast running with your menu and the way you sell, with no commitment.
Set up your account in minutes.